FormaViva are embarking on a process of building better relationships with our customers through an exciting new communication strategy. Soon we'll be able to connect via email and the website ensuring a two way flow of information aimed at ensuring that each customer that visits a FormaViva store encounters the "Ultimate Shopping Experience". What this cross sensory experience looks, feels and sounds like is something we hope to glean in our dialogue with you the customer.

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Forma Viva recently celebrated their annual award dinners to reward and acknowledge all our shining stars. Particular mention must go to Ismail Paruk, our watch technician at the Eastgate store. Ismail received the Executive Award - 2009 for his outstanding service and dedication to the group and all our customers. For well over a decade, Ismail has been watching over this important aspect of our service. Many of you will have experienced his care and dedication - he’s another Forma Viva personality that we believe embodies our culture of the “Forma Viva experience”!